Universal Credit rolled out in Lewes this month, and Lewes Castle ward activist Emily Clarke has been sharing her knowledge with local volunteers.
Applying for universal credit can be difficult for vulnerable people or those without access to a quiet space or computer. Even with these essentials the process can be daunting for some. Following intensive training with the Brighton Housing Trust, Emily Clarke has been sharing her knowledge with 15 local volunteers to help make the process of applying less stressful for claimants.
Volunteers cannot complete the form on their behalf, but they can offer a quiet space, a computer, advice and most importantly, moral support.